Breaking News: Ricoh's U.S. Managed IT Services Sold to Netrix Global! This move signals a significant shift in the IT landscape, so let's dive into the details. On November 5, 2025, Ricoh Company, Ltd. announced the sale of its U.S.-based Managed IT Services business to Netrix Global, a prominent cybersecurity and digital transformation services provider based in Illinois. The official transfer date was October 31, 2025.
1. The Backstory
Ricoh, known for its strong customer relationships and innovative digital services, is strategically focusing on Process Automation and Workplace Experience as key growth areas globally. While IT Services remains a global priority for Ricoh, the company has decided to realign its U.S. strategy. They will continue to offer digital services focused on automating processes and enhancing workplace experiences, particularly for large enterprises. The decision to divest the Managed IT Services business in the U.S. to Netrix Global is aimed at accelerating growth and strengthening this strategic focus.
But here's where it gets controversial... Why sell off a part of the business? This move allows Ricoh to concentrate resources on its core growth areas, potentially leading to more innovation and specialized services in the long run.
2. Financial Impact
Good news for investors: this transaction was already factored into Ricoh's consolidated financial forecast, which was announced on May 14, 2025. Therefore, the sale will not impact the previously announced financial outlook.
About Netrix Global
Netrix Global is an IT consulting and managed service provider with over three decades of experience. With a team of over 600 technical engineers, Netrix offers expertise in IT strategy, cloud infrastructure, cybersecurity, application development, and data & AI. They use a unique 'advise-deploy-run' approach to ensure client success. Netrix aims to be a trusted technical advisor, providing the necessary technology and personnel for modern, data-driven businesses.
About Ricoh
Ricoh is a leading provider of integrated digital services and print and imaging solutions. Headquartered in Tokyo, Ricoh operates in approximately 200 countries and regions. In the financial year ending March 2025, Ricoh Group reported worldwide sales of 2,527 billion yen (approximately 16.8 billion USD). Ricoh's mission is to empower individuals to find fulfillment through work by transforming how people work, unleashing their potential and creativity for a sustainable future.
And this is the part most people miss... The sale to Netrix could mean a significant boost for Netrix, allowing them to expand their reach and service offerings. It also allows Ricoh to streamline its operations and focus on its strategic priorities.
What do you think about this strategic move? Do you see it as a positive change for both companies? Share your thoughts in the comments below!
